Kenneth Clark Co has teamed up with MacroPoint to offer real time tracking on all of our shipments*. This service is free of charge to our clients, and will allow us to provide you with accurate and up to date information on the location and status of your shipments. Additionally, this service helps us to improve safety by reducing the number of distracting interactions for the driver, such as phone calls, emails, and text messages. Our adoption of MacroPoint is due to our commitment to customer service, communication, and innovation. We believe that this service will help us continue to meet and exceed our company vision.
Why it’s a benefit to clients:
- Up to date and accurate information on the location and status of each shipment including live weather and traffic.
- Geo Fencing of pickup and delivery locations to allow for instant notification for arrivals and departures of drivers.
- Cargo visibility that allows us to track your cargo from pickup through delivery with off route unscheduled stop notifications, which helps prevent cargo theft and conversion.
- Most importantly, free of charge to our clients.
Why we adopted it:
- Driver tracking was a tedious task that took a lot of time and was dependent on the driver answering their phone. However, MacroPoint tracking is updated every 4 hours or on demand as needed. Now we have the ability to keeps our clients up to date, even when we are unable to reach the drivers.
- Safety is our number one concern, and with the adoption of MacroPoint we hope to greatly improve driver safety. MacroPoint will allow us to track drivers without bothering them while they are driving, and we no longer have to contact them to get status updates and locations. This allows the driver to focus on the road instead of a call from us.
- The information is accurate since it is tied to the drivers Phone GPS, ELD, GPS, and/or Satellite Unit.
- Free for our drivers to use, and it does not affect their data or cellular minutes.
- MacroPoint’s patented technology works on most cellular devices, even flip phones, so we are able to have a large range of carriers available to use.
Why we selected MacroPoint:
- The ability to seamlessly integrate MacroPoint with our proprietary Transportation Management Software platform.
- The technology and services provided by MacroPoint far exceed their competition.
Why you should demand real time tracking from you service providers:
- Always know where your shipment is, and never wait for an update again.
- Improved safety and reduced risk exposure by helping to elimination driver distractions
- Reduce the risk of cargo theft by knowing where your shipment is at all times.
It’s important to keep an open line of communication with drivers, so that problems can be resolved within the fastest time, as well as never being left out of the loop. Unfortunately, due to cell phone laws and the driver having time to be available by phone or email, it can be quite difficult to keep those lines of communication open. Macropoint is a great solution that is extremely easy to implement. It helps us to continually be updated, even when the driver is unreachable.
Contact us today to discuss how this service can help you with your next shipment!
*Tracking is based on the terms and conditions set forth by MacroPoint. For additional Information on the terms and conditions, please visit www.macropoint.com.