Helping our clients maintain their supply chain commitment during this time is our primary goal. Last week we were contacted to handle an emergency delivery of a rail car mover needed by a company that was supplying materials for the COVID19 response.
Our customer service team received the call from our customer at 7pm on Thursday for a pickup of a rail car move the next morning with a required delivery needed by Saturday. The rail car mover is 100,000 pound unit requiring super load permits in the multiple states that we were traveling through for this shipment. Knowing the importance of this particular delivery our team jumped into action working with our supplier and the state DOT offices to expedite the permit process to meet the delivery deadline. Our success helped our client meet their obligation to their customer which in turn is helping with the COVID19 response.
We are ready to handle any type of cargo, any size load, going anywhere. You ship. We always deliver, even during COVID-19.